PersonalizedCat · Customer care

Contact us

A question about your cat's portrait, your order, or choosing a gift? We're here to help.

Looking for your artwork?

Each portrait has its own proof page. Review your artwork there before approving it for print.

Find it under Your portrait on the order page you saved after checkout, or in My account if you ordered with an account. We email your proof within 1 business day of your order.

Can't find it? Choose Question about my artwork or proof below and include your order number if you have it. Nothing is printed until you approve it.

Send us a message

We'll reply within 1 business day. If you've already ordered, include your order number so we can find it.

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PersonalizedCat is run by Ivan Carlos Artiles Cruz, a sole trader based in Spain (NIF 43288993A). Business address: Taliarte 18, 35110 Vecindario, Las Palmas, Spain. This is not a returns address. Email: info@personalizedcat.com. Phone: (302) 600-1209.